Job Details

Senior Manager Of Web Properties & eCommerce

We are seeking a dynamic and experienced website and eCommerce manager to manage our marketing web properties and lead online sales strategy and growth. The ideal candidate will have a proven track record of managing corporate web properties and eCommerce platforms, developing strategic initiatives and optimizing the customer journey to maximize sales and profitability.

This role will be instrumental in advancing the global eCommerce platform at Gordian. A successful Snr Manager of Web Properties & eCommerce will optimize the visitor user experience (UX), drive organic (SEO & GEO) growth, and streamline the visitor journey to improve conversion to lead or conversion to online purchase. They must be an exceptional business partner with an ability to work collaboratively and cross-functionally with key internal stakeholders including demand generation, product marketing, sales management, and IT. This role will directly contribute to meeting annual revenue targets and KPIs set for eCommerce.

Key Responsibilities:

• Develop and Implement Website and eCommerce Strategies:
• Sales Alignment:
• Platform Management:
• Customer Experience Optimization:
• Performance Analysis:
• Cross-Functional Collaboration:
• Vendor and Partner Management:
• Content and Inventory Management:
• Promotional Strategy:
• Continuous Improvement:

Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, eCommerce, or a related field.
• Proven experience as a website manager and/or eCommerce Manager or in a similar role, with a strong understanding of eCommerce platforms and digital marketing strategies.
• Demonstrated ability to develop and execute successful eCommerce strategies aligned with sales quotas.
• Proficiency in web analytics tools (e.g., Google Analytics) and eCommerce platforms (e.g., Shopify, Magento).
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and leadership skills, with the ability to collaborate effectively across teams.
• Experience in managing budgets and achieving sales targets.
• Comfortable working with data sets, performing operational tasks, creating A/B site tests, and making data-driven decisions.
• Able to think globally and work with a worldwide team across many time zones.
• Strong desire to understand customer behavior (customer obsessed).
• Able to use customer insights and customer voice to drive actionable improvements to website.
• Able to problem-solve and educate others on new processes.
• Excellent communication, documentation, and presentation skills.
• Agile experience and proficiency with Agile methodology is a plus.
• SEO/GEO (AI engine optimization) acumen.

Preferred Qualifications:

• Experience in the SaaS product marketing to the public sector.
• Familiarity with CRM and ERP systems.
• Experience with online chat systems.

Join our team and play a key role in shaping the future of our eCommerce business. If you are a strategic thinker with a passion for driving online sales and enhancing customer experiences, we would love to hear from you.