Job Details

Join to apply for the Site Operations Manager role at Warehouse Services, Inc.

Our firm would like to retain an experienced distribution center manager that has an engineering background to join our team in Greenville, SC. This role will be responsible for leading a team of over 400 employees distributing products throughout North America. The candidate should be able to lead projects, engage effectively with people, and interface with clients. Past experience operating large DCs, coupled with excellent people skills and financial analysis, is key.

Duties & Responsibilities

• Communicate with team members daily to create an excellent work environment.
• Lead the development of innovative solutions to optimize warehouse layout, material handling systems, and transportation networks.
• Utilize data analysis techniques and performance metrics to evaluate supply chain operations and identify opportunities for continuous improvement.
• Collaborate with clients and team members to enhance the functionality of warehouse management systems and transportation management systems.
• Familiarity with robotics to enhance safety and reduce labor costs.
• Lead team members in conducting time and motion studies, capacity planning, and labor utilization analysis to optimize workforce efficiency and resource allocation.
• Ensure operations meet the needs of the customer.
• Oversee all daily operations of the site.
• Encourage and develop a safe work environment.
• Ensure the facility equipment and the facility itself are in good working order.
• Daily client interfacing required.
• Approve all invoices for payment and issue purchase orders for all major purchases.
• Approve payroll.
• Develop and refine budget with assistance of the Assistant Director/Finance Manager.
• Ensure the facility operates within budget.
• Develop more cost‑effective methods for operations.
• Ensure all permits required by municipality are in place.
• Backup the Sr. Operations Manager.
• Assign personnel to job responsibilities.
• Assist and direct process re‑design where required.
• Ensure safe, high‑quality, productive services are provided to our client.
• Understand, implement, and support completion of the daily operations plan.
• Provide necessary PPE, equipment and tools to complete work.
• Monitor, conduct, and review employee performance evaluations and follow up on progress.
• Monitor and maintain operations KOIs.
• Recognize improvement.
• Support the IR, Quality, Inventory, Transportation, and Safety Departments in all areas of operation.
• Implement RCCAs that will prevent recurrence of system defects.
• Monitor inventory activities and shrinkage, including execution of BLR process to client specification.
• Support any programs needed at the operation (CTPAT, MDP, LMS, etc.).
• Ensure the operation conducts quarterly activity events.
• Maintain communications at all levels.
• Participate in annual training courses, seminars, and trade shows to stay current with industry trends, best practices, and emerging technologies.

Required Qualifications

• Bachelor's degree in Engineering, Finance or Management.
• Five years of Operations Management experience in supply chain logistics.
• Experience utilizing Lean Six Sigma process and tools to solve logistics problems.
• Proficiency in data analysis tools and software, such as Microsoft Excel, Access, SQL, and statistical analysis software.
• Experience in PowerBI or equivalent SQL skills.
• Experience with warehouse management systems (WMS), enterprise resource planning (ERP) systems, and supply chain software applications.
• Strong communication and presentation skills with the ability to effectively convey technical concepts to non‑technical stakeholders.
• Demonstrated ability to drive process improvements and implement innovative solutions to optimize supply chain operations.
• A strong commitment to the safety, care and concerns of all employees.
• A strong commitment to treating all employees fairly and consistently.
• Forklift certified or able to obtain certification.
• Must be able to lift 55 lbs.

Benefits Offered

• Medical, Dental, Vision and 401(k) after 90 days of employment.
• Profit Sharing Plan.
• Paid Vacation.
• Free Basic Life Insurance policy.
• Reimbursement for steel‑toed shoes and prescription safety glasses.

Warehouse Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.