Job Details

Benefits:

Disability Insurance

Life Insurance

Flexible Spending Account

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Company Description

IDEAL HR is a small business in Greenville, SC. IDEAL HR connects organization to leading HR support and technology options while offering a boutique style of customer service to its clients. IDEAL HR supports businesses of any size or industry that is headquartered within the Southeast as well their staff that is scattered across the nation.

We pride ourselves on being a client focus organization that allows businesses to grow while creating a healthy culture for their employees.

Job Description

General Purpose: The Payroll Specialist plays a key role in delivering accurate and timely payroll services to clients while ensuring compliance with policies and deadlines to deliver a seamless payroll experience for both clients and employees. This position blends payroll knowledge with exceptional customer service, strong communication skills, time-management, attention-to-detail, and effective collaboration with the payroll team and across departments. The Payroll Specialist manages the full payroll cycle, handles employee changes and terminations, and works closely with clients to address their unique needs.

Responsibilities:

Manage and process payrolls accurately, efficiently & timely

Perform and review payroll calculations

Organize and maintain files, records, and reports for payroll

Complete timely and accurate payroll reports and forms - work closely with clients to ensure accurate information is processed

Implement payroll processing procedures and systems - coaching best practices with clients

Respond timely to client inquiries and requests via phone, email, and fax

Setup and assist with the troubleshooting of client and employee access in payroll software

Support Payroll Manager in completion of weekly, monthly, quarterly & yearly projects as needed

Answer incoming phone calls daily and address callers' concerns appropriately

Print and prepare employee paychecks and other financial documents/reports

Support payroll team in ensuring all department tasks, requests, and projects are completed timely and accurately

Qualifications

Customer Service Experience

Organizational skills

Attention-to-detail

Ability to work in multiple systems

Time-management

Payroll or accounting experience preferred