Job Details

Firearms Sales Associate

The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.

Responsibilities include:

• Greeting customers with a warm and friendly demeanor
• Engaging customers in meaningful conversations
• Providing expert guidance and unbiased product recommendations
• Ensuring compliance with all laws and regulations pertaining to firearms sales
• Assisting customers in selecting appropriate ammunition, accessories, and related products
• Maintaining an organized and visually appealing firearms display area
• Processing transactions accurately and efficiently
• Staying updated on current firearm trends, models, and industry news
• Actively listening to customer concerns and providing appropriate resolutions or escalating to the supervisor
• Establishing and maintaining healthy, long-term relationships with customers
• Demonstrating the features and benefits of the products
• Utilizing upselling and cross-selling techniques to maximize sales
• Promoting exclusive offers and the store loyalty program
• Contributing to visual merchandising efforts
• Participating in cross-training for flexibility in various departments
• Actively participating in learning initiatives
• Providing friendly, proactive, and professional support to others
• Demonstrating behaviors that exemplify Rural Kings Values
• Performing other duties as assigned

Essential qualities for success include:

• High school diploma or equivalent; additional education or training in firearms safety is a plus
• Previous experience in firearms sales or a related field is preferred
• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers
• Strong interpersonal and communication skills
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
• Excellent attention to detail and organizational skills
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
• Proven track record of consistently producing error-free work and meeting quality standards
• Proficiency in using computer systems for transaction processing and record-keeping
• Strong commitment to maintaining a safe and secure shopping environment
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality

Physical requirements include:

• Ability to stand for prolonged periods of time
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Ability to verbally communicate effectively
• Close visual awareness
• Ability to use a ladder and/or pallet jack

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.