Job Details

Triage Technician Or Assistant

Upstate Veterinary Emergency & Specialty Care in Greenville, SC is hiring full-time Triage Technician or Assistant to join our outstanding Emergency team!

Compensation: Starting $22 - $30, pending credentialing & skills assessment leveling

Available Schedule: Four, 10-hour shifts. Rotating weekends, holiday shifts in the emergency and critical care department (1 major, 2 minor/year) and participation in the on-call rotation required.

Benefits:

• Paid and Employer-Provided Continuing Education Opportunities, including an annual on-site CE event and rotational CE funding.
• Out of State License Transfer Costs Covered by UVES
• Generous Paid Time Off policy, and Paid Holidays
• Medical, Dental, and Vision Health Insurance Plans
• Discounted Employee Pet Insurance
• Discounted Employee Pet Care Services at UVS
• Discounted Employee Pet Food Discounts through Hill's and Royal Canin
• 401k Planning, with Employer Matching Structure
• Access to Ethos-wide expansive VetBloom Learning and Development platform with RACE approved CE
• Recover CPR certification initiatives
• Ethos Peer-to-Peer Mentorship Networks for continued LVT growth and aspiring VTS team members
• And more!

At Upstate Vet Emergency & Specialty Care, our goal since opening in 1997 has been to practice the gold standard of medicine, perform advanced techniques, and be the leaders in veterinary medicine.

As a full-service 24-7 animal hospital located in Greenville, SC. Upstate Vet provides a broad range of advanced medical and surgical care in a state-of-the-art AAHA Accredited facility for pets. Our team has been selected not only for their expertise, but also for their genuine love of their patients. Our emergency and specialty teams have a dedicated staff of veterinarians and support personnel including licensed veterinary technicians, veterinary assistants, client service representatives, and hospital managers. We strive to create an experience that exceeds expectations, and our goal is continuous improvement so that patients can recover quickly and stay healthy. Our team always keeps the best interests of our patients and their families at the forefront of all our decisions, and we strive to promote a culture of respect, compassion, and professional excellence in all we do.

Position Responsibilities include but are not limited to:

• Perform basic triage on all incoming ER cases and determine appropriate acuities, aid technical floor staff with STAT cases, sheck-in and input basic history all ER patients into Smartflow, Ezyvet, and Cubex.
• Create, discuss, and obtain signatures on estimates and consents (CPR, DNR, Treatments, etc.) with owners. Prioritize patient care and client experience by providing gold standard treatment.
• Support the front desk staff, answer incoming ER phone calls, obtain and attach patient records if not done so already, discharge patients when needed. Be a liaison between ER and front desk teams, including answering questions and handling patient related issues.
• Attend required NVS staff meetings, department meetings, and training sessions

Requirements:

• 5+ years ER experience preferred, minimum 2 years' experience in veterinary triage/critical care medicine
• Proficiency in advanced veterinary knowledge including restraint, diagnostic imaging, phlebotomy, venipuncture, anesthesia induction, monitoring, fluid therapy, drug calculations, laboratory equipment and procedures, pharmacology, disease processes, etc. Ability to recognize a patient in critical condition (i.e. a STAT patient)
• Experience as a receptionist or Client Service Representative
• Excellent communication skills and client services; the ability to multitask on the phone and computer. Effective communicator with clients in stressful/high emotion situations. Open to direct communication with the doctor on staff and support team.
• The ability to adapt to high volume caseload in regard to getting patients in for treatment and discharged post care. Efficient intake progression to keep the workflow of the emergency department flowing smoothly
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Upstate Vet Emergency & Specialty Care prides ourselves in providing high quality medicine, with access to state-of-the-art equipment and performing a wide range of procedures. Apply today and experience an environment where team members want to see you succeed, and be the best team member you can be!

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.