Job Details

Join to apply for the Associate Director, Clinic Operations role at Summit Spine & Joint Centers

Company Overview: Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the southeast while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care!

Job Description Summary

To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department. This is a full-time, benefited position reporting to the Director of Clinical Operations. Your assigned locations will be clinics and ASCs in the central region of North Carolina.

Responsibilities

• Provide leadership for daily general clinic operations, establishing and implementing goals, objectives, policies, procedures, and systems for clinical and ancillary departments within the state of South Carolina
• Project manage initiatives as directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth
• Develop and implement long-range plans with a focus on employee improvement and growth
• Participate in the selection and training of all clinic staff to promote positive workplace performance
• Participate in staff supervision, performance evaluation, merit increases, and disciplinary actions
• Serve as a liaison between senior leadership and employees, promoting staff performance improvement while ensuring leadership is aware of all staff feedback
• Partner and collaborate with physicians, mid-level providers, and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission
• Assist in the development and maintenance of de novo locations within the State of South Carolina
• Project manage integration of acquisitions or mergers within the State of South Carolina
• Serve as a liaison between clinic and external agencies as needed
• Performs other duties as assigned

Skills And Abilities

• Cohesive leadership and customer service skills
• Knowledge of planning and management principles to direct and coordinate the operation of a health care organization
• Ability to exercise initiative, judgment, discretion, and decision-making to achieve clinic objectives
• Ability to become a core trainer and super user of EHR (EClinicalWorks)
• Excellent communication skills, both verbal and written, fluent in English; multilingual abilities are appreciated
• Strong interpersonal, leadership, and problem-solving skills with the ability to address issues with staff
• Ability to train, mentor, and motivate staff
• Emotional intelligence and demeanor when assessing performance, implementing change, ensuring accountability, and rewarding achievement
• Proficient in Microsoft Office (Word, PowerPoint, Excel) and appropriate practice management software

Education And Experience

• Must be willing to travel to all assigned locations within South Carolina
• 5+ years of healthcare operations management experience required
• Experience using eClinicalWorks preferred
• Prior Pain Management experience preferred
• Bachelor's Degree required; Masters degree preferred, or equivalent combination of education, training, and experience

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Medical Practices

Greenville, SC $109,100.00-$142,575.00