Job Details

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Job Summary

Reviews and validates that scanned documents reside with the correct patient and are indexed to the correct document type and level (encounter, patient, or order) within the document management system. Assesses and reports document imaging quality metrics by employee and by location. Assures inaccurately scanned information is promptly corrected to assure the overall integrity of the patient medical record. Maintains an expert knowledge of the imaging system function and all supportive software.

1. Performs routine quality audits of scanned documents and reports accuracy of work performed to include correct indexing of documents to the patient, document type, and scanning level. Identifies and reports trends in processing errors in order to reduce error rate. Identifies opportunities to improve upon process and/or reduce scanning volume. (40%)
2. Promptly resolves incorrectly scanned documents or documents scanned to the incorrect patient/location by re-scanning, re-indexing, and/or redacting. (20%)
3. Identifies system issues impacting the timeliness or quality of scanning and submits support tickets as needed. (10%)
4. Maintains statistical information on corrections, audits, and system problems to be sent to Management for review. (10%)
5. Maintains an expert level of knowledge on document management system functionality and work processes. Participates in testing of system functionality, new releases, and makes recommendations for system enhancements. (10%)
6. Assists members of the document imaging staff, serving as a SuperUser and elbow support. (10%)

This is a non-management job that will report to a supervisor, manager, director or executive.

High School Diploma or equivalent

Two years' experience in Health Information Management or related Epic credential

Registered Health Information Technician (RHIT) through AHIMA - Preferred

Associate's Degree in Health Information Management

Document scanning experience - Preferred

Electronic medical record experience - Preferred

Day (United States of America)

Patewood Outpt Ctr/Med Offices

7001 Corporate

70017502 HIM Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.