Job Details

HTI is working with JTEKT North America, and we are seeking a Quality Assurance Manager.

JTEKT North America is a global leader in engineering and manufacturing automotive systems, bearing solutions, and high-performance machine tools. As a proud member of the Toyota Group, we are committed to innovation, quality, and continuous improvement. Our Piedmont plant is currently undergoing a major expansion in 2025, bringing in over 120 new machines and automation systems, creating exciting opportunities for growth and advancement.

What You Need:

• Bachelor's degree in Quality Management, Engineering, or a related field
• Minimum of 5 years' experience in a quality management role, preferably in the automotive or manufacturing industry
• Strong knowledge of IATF 16949, PPAP, APQP, and SPC
• Proficiency in 8D, 5Why, root cause analysis, FMEA, Control Plans, MSA, and Gauge R&R
• Hands-on experience with inspection and testing equipment
• Familiarity with induction heat treat processes and quality controls related to heat treatment
• Proven leadership skills with the ability to drive quality improvements across departments
• Experience managing internal and external audits, supplier quality, and customer complaints
• Strong communication and organizational skills
• Proficiency in Microsoft Office; experience with quality management software is a plus

• Develop and maintain a Quality Management System in compliance with IATF 16949, ISO 14001/45001, and other relevant standards
• Lead all quality assurance and control activities including audits, inspections, and testing
• Monitor and analyze quality metrics and KPIs to implement corrective and preventative actions
• Manage internal audits, customer audits, and supplier evaluations
• Collaborate with engineering and production teams to lead continuous improvement initiatives using Lean, Six Sigma, and root cause analysis
• Oversee non-conformance investigations and corrective actions
• Maintain PPAP documentation, FMEAs, control plans, and equipment calibration records
• Resolve supplier quality issues and improve incoming material performance
• Provide training on quality procedures and best practices across the organization
• Handle customer complaints and warranty claims to ensure resolution and satisfaction
• Supervise and support all associates in the quality department

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, holidays, sick leave)
• Short and long-term disability coverage
• Life insurance
• Tuition reimbursement and professional development opportunities
• Employee assistance program
• Bonus potential based on company and individual performance