Job Details

Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations. Accountable for all aspects of client relationships; primary go-to person for your client base. Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/ Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)Leads client contract renewal process in collaboration with other key PharMerica stakeholders. Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients. Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications. Own your Client Book of Business - be the subject matter expert and be pr...Account Manager, Client Service, Manager, Client Support, Customer Service, Project Management, Healthcare, Business Services