Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors. Registers patients and verifies payer source. Follows up on all account claims that have been billed and unpaid. Reports key statistics for compliance, sales, revenue, cash and patient flow. Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. Posts payments every day and reconcile deposits. Performs other duties as assigned. Supervisory/ Management Responsibiliti...Account Specialist, Business Operations, Specialist, Cardiothoracic, High School, Healthcare