Job Details

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions:1. Management. Work effectively with store management and store crews. Supervise the stores crew through assigning, directing and following up of allactivities. Effectively communicate information both to and from store management and crews 2. Customer Service. Assist customers with their questions, problems and complaints. Promote CVS customer service culture. (Greet, offer help, and thank)Handle all customer relations issues in accordance with company policyand promote a positive shopping experience for all CVS...Operations Supervisor, Operations, Supervisor, Customer Service, Manufacturing, Retail