Job Details

Description

Travel to Skilled Nursing Facilities and Private Residential homes to service patients. Treat all customers in a courteous manner. Ensures all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.

• Collects specimens according to established procedures.

• Responsible for completing requisitions accurately

• Process and package specimens for transport. Maintains required records and documentation.

• Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).

• Maintains all appropriate Collection logs.

• Clerical duties: filing, maintain customer log. Data entry required.

• Submits accurate expense forms, if applicable, on the required day. Demonstrates organizational commitment.

• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.

• Reports on time to work, following attendance guidelines.

• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement Communicates appropriately with clients, customers, coworkers and the general public.

• Keeps information confidential per company and procedural policies.

• Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time. Miscellaneous duties and responsibilities.

• Keeps work area neat and clean. Disposes of biohazard containers when scheduled.

• Help with inventories and other tasks as assigned.

• Stock supplies as needed.

• Performs department-related clerical duties when assigned.

• Answers phones and dispatches calls when assigned.

• Participates on teams and special projects when asked.

• Other duties as assigned

Qualifications

Education

Preferred

• High School or better in Other

Licenses & Certifications

Required

• Phlebotomy Certification

Preferred

• ASCP Phlebotomy

• Nationally Cert Phleb

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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