Job Details

Sales & Client Coordinator

Promozation is looking to add a Sales & Client Coordinator to our team! The ideal candidate should be highly self motivated, detail-oriented, friendly, personable, a strong sense of urgency, quick learner and great at multi-tasking.

We are a woman owned and operated promotional products firm founded in 2012 and based in Greenville, SC. This is such a fun industry, and we are very passionate about creating the trendiest and most creative promos!

Job Responsibilities:

• Checking on the current open orders daily for the following:
• Scheduled to ship on time
• Email tracking information to clients
• Review, compare, and approve virtual proofs with a sharp eye and attention to detail
• Handle order issues with the factory in a professional & persistent manner.

• Assisting your Account Executive with the following:
• Quoting
• Writing up orders
• Setting up virtual proofs with our in house graphic designers
• Create custom idea presentations
• Search for products
• Calling vendors to get additional information or questions answered
• Obtaining shipping estimates
• Calling shipping providers (FedEx, UPS, DHL, LTL companies, couriers) to handle any delays/lost packages/delivery issues
• Placing sample requests

Requirements/Skills:

• Customer service oriented, friendly and personable
• Solution finder who approaches every challenge with a "Yes!"
• Excellent written and verbal communication skills
• Computer savvy
• Resourceful
• Quick learner
• Exceptional organizational skills
• Highly detail oriented
• Reliable and consistent
• Proficient with social media platforms, but not required
• Sense of urgency & works well under pressure when there are firm deadlines and timelines
• Great math skills
• Persistent in following up to achieve the desired end result
• Love dogs?! Tell me about yours :)
• Proactive & thinking two steps ahead
• Self motivated & takes initiative
• Bachelor's degree required

Schedule:

• 9-6 pm EST. Schedule is flexible as long as you are consistent.
• Mandatory monitoring of email & voicemail throughout the day to handle any time sensitive requests.

Benefits:

• Health insurance coverage and monthly stipend towards the cost
• 401k match, up to 4% of salary at 1 year of employment
• Set yearly amount for free personal product samples
• 15 PTO sicks/days
• All major holidays are paid, in addition to having Friday after Thanksgiving & Christmas Eve off
• Work from home (if you're local which is preferred, training will be in person the first week or so)
• End of year bonus based on performance and team sales
• Fun monthly virtual team meetings (in person optional if local)