Job Details

Job Description
About Hotel Hartness
Hotel Hartness, nestled in the heart of Greenville, SC, offers a refined yet approachable luxury experience. Surrounded by 444 acres of natural beauty, the hotel blends timeless elegance with modern Southern hospitality. With an award-winning restaurant, sophisticated bar, serene spa, and state-of-the-art event facilities, Hotel Hartness is a sought-after destination for leisure and business travelers alike.

We are currently seeking a dynamic, results-driven, and service-focused Director of Food & Beverage to lead and elevate all aspects of our F&B operations.

Position Overview

The Director of Food & Beverage will oversee the strategic and operational leadership of all food and beverage outlets at Hotel Hartness, including our signature restaurant, bar, in-room dining, catering, and banquet operations. This role is responsible for ensuring high levels of guest satisfaction, driving revenue, optimizing costs, and leading a team dedicated to delivering exceptional service.

Key Responsibilities

• Provide leadership and strategic direction for all F&B operations.
• Oversee the daily operations of the restaurant, bar, banquet events, in-room dining, and other culinary experiences.
• Develop and implement department budgets, forecasts, and financial goals in alignment with hotel targets.
• Recruit, train, mentor, and retain a high-performing food & beverage team.
• Ensure consistent execution of exceptional guest service standards.
• Monitor guest feedback and implement action plans to ensure continuous improvement.
• Collaborate with the Executive Chef and culinary team on menu development, food quality, and presentation.
• Ensure compliance with health, safety, sanitation, and alcohol regulations.
• Drive innovation and elevate the overall guest dining experience.
• Coordinate with Sales, Marketing, and Events teams to support group business and special functions.
• Analyze financial data and trends to make informed operational decisions.
• Maintain supplier relationships and oversee inventory, ordering, and cost control

• Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred.
• Minimum of 5 years progressive leadership experience in luxury hotel or upscale restaurant food & beverage operations.
• Proven experience in managing budgets, forecasting, and driving revenue.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of industry trends, fine dining service standards, and modern culinary practices.
• Hands-on, team-oriented leader with a guest-first mindset.
• ServSafe and/or TIPS certification preferred.