Job Details

Overview

Vice President, Operations AM Parts Fulfillment is a global executive leadership role accountable for delivering ~$250M in Aftermarket Parts fulfillment performance across all product lines in Packaging. The leader will develop and execute a global fulfillment model that improves delivery velocity, on-time performance, inventory strategy, and customer experience. Reporting to the COO, the VP maximizes operational efficiency and customer satisfaction by using data-driven insights, standardized processes, and technology across regions. This role champions initiatives such as ERP enablement and other future-state capabilities to ensure a scalable, reliable, and high-performing AM Parts fulfillment organization.

Key Responsibilities

• Lead the global AM Parts fulfillment organization, accountable for ~ $250M in execution performance.
• Develop and propose a phased global structure to consolidate fulfillment operations by market, region, and product line.
• Build and develop a leadership team to oversee daily operations, driving delivery accuracy, quality, and customer communication.
• Use data insights to guide organizational design, fulfillment strategy, and inventory management.
• Harmonize fulfillment processes, practices, and system use to ensure consistency and efficiency across regions.
• Develop a detailed plan to move the fulfillment organization onto a common ERP platform and continue optimization after installation.
• Implement disciplined daily management practices to monitor trends, order patterns, quoting outcomes, and opportunities.
• Maximize inventory strategy to improve investment effectiveness, reduce obsolescence, and align with customer demand.
• Evaluate and deploy technologies that improve fulfillment speed, visibility, and customer status communication.
• Build capabilities, views, and dashboards to monitor performance and adjust strategy in real time.
• Build, lead, and evolve a leader-of-leaders organization with clear roles and global/regional alignment.
• Develop talent pipelines and succession plans to support long-term growth and foster a leadership culture grounded in care, clarity, accountability, and high performance.
• Collaborate with Finance and People teams to evaluate and refine organizational design and resource allocation.
• Align the AM Parts Fulfillment organization with Packagings global ambition and customer-focused outcomes.
• Address customer needs through availability, service responsiveness, and fulfillment execution that scales with structure, talent, and systems.
• Implement practices that reinforce accountability and confidence in delivery performance.
• Balance urgency with quality, providing teams with clear visibility and expectations.
• Serve as a cultural and strategic force within operations and commercial leadership teams, reinforcing Packagings values and cross-functional alignment.

Qualifications & Experience

• 10+ years of senior operational leadership experience in fulfillment, supply chain, logistics, or inventory management.
• Proven ability to drive velocity, accuracy, and customer satisfaction improvements in a complex, high-volume B2B environment.
• Strong experience using data insights to guide operational design and strategic improvements.
• Familiarity with ERP systems and process implementation and optimization.
• Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.
• Data orientation with proven ability to leverage operational, commercial, and customer insights.
• Bachelors degree required.

Reporting Relationships

• Direct Reports: Regional Fulfillment / Operations Leaders; Inventory & Logistics Management Leaders

Key Partnerships & Matrixed Collaboration

• VP, Customer Service Parts
• VP, Operational & Parts Strategy
• Supply Chain and Procurement Leadership
• Product Line Leaders
• Commercial and Customer Experience Teams
• Field Service and Aftermarket Support

Company & Equal Opportunity

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Salary: The approximate base salary range for this position is $155k - $190k, not inclusive of bonus potential and benefits. Final compensation may vary based on background, knowledge, skills, and abilities as well as geographic location of the position.

This description reflects the job duties and requirements as of the date posted. Barry-Wehmiller reserves the right to modify job duties or job requirements at any time.