Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your clients Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within your Gallagher systems. Use Gallagher's technology to improve productivity and quality. Skills for Success: Previous commercial lines insurance knowledge and experience managing client relationships. Ability and desire to deliver an exceptional client experience Develop a professional rapport with internal and external partners Utilize your resilient and adaptable mentality in the face of shifting priorities Eagerness to collaborate with all Gallagher teams and employees About You Bachelor's degree with 5 years client service and/or claims management experience -OR- High Sch...Client Service, Service Manager, Manager, Client Relations, Business Services, Benefits