Job Details

Pay rate range: $54-74/hr.

I. Position Purpose/Scope: What are the key objectives of the position?
Applies the agreed core elements of the Agile working model within the Feature Team towards the Feature Teams and the Product Owner. Facilitates the delivery and support of the development portion of projects/programs within specified functional area(s). Coordinates and takes the lead role for the technical/functional development and support of IT applications in his/her area of responsibility. Coordinates all development aspects including reports, interfaces, conversion programs, database and data design and creation, enhancements and automation services. Provides accurate estimates based on design documents, including data mapping, and interface models. Oversees the agreed core elements for the Project Management Office (PMO).

II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the positions key objectives.
Ensures adherence to the core elements of the agreed agile working model (e.g. Sprint reviews, Retrospectives) including organization, moderation and follow-up of Agile events.
Coaches and supports feature teams regarding organization, effective working methods, moderation, methods and ensures the cooperation within the feature team.
Supports the implementation of large initiatives involving multiple feature teams using scaled agile methodologies.
Eliminates impediments for feature teams, including management of an impediment backlog, if necessary.
Supports the product owner in ensuring an effective distribution of backlog items across the teams (avoiding risks, ensuring knowledge transfer).
Visualizes the performance of the teams with appropriate metrics and continuous improvement of collaboration to promote team efficiency.
Identifies deficits (e.g. local optimization) and improvement requirements.
Protects the feature team from unauthorized interruptions during a sprint.
Oversees the flow of information between the product owner and the feature teams.
Provides project management support for product line projects, as well as ensuring Client standards during all phases of the project.
Monitors all elements of the projects (time, costs, quality, risks).
Ensures IT project management Agile guidelines are being followed in the project.
Ensures IT project documentation follows current Client standards.
Ensures IT project sites are kept up to date on status, with written documentation of defects and open issues.
Ensures Jira and Confluence sites are up to date.
Collaborates closely with the business to understand business requirements.
Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.
Provides support for difficult and complex system environments.
Provides support, assistance, and training to users.
Drives small to medium sized projects with planning, development and implementation of system solutions.
Coordinates activities for multiple projects simultaneously.
Utilizes ITPM Agile methodology effectively in performing all tasks.
Meets with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
Ensures compatibility and interoperability of in-house computing systems.
Reviews and analyzes the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Creates systems models, specifications, diagrams and charts to provide direction to application developers.
Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
Conducts research on software products to justify recommendations and to support purchasing efforts.
Performs other duties as assigned by Operations Supervisor.

III. Position Competencies:

A) Education : Bachelor's Degree in Information Technology/Management or Computer Science or the equivalent of 4 years of professional experience in IT application development and support.

B) Experience :
5+ years experience in a variety of Agile methodologies with competency for the specification and the adherence to the obligatory elements of the agreed agile working models
5+ years experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.
5+ years experience in project management (small-to-medium size).
5+ years experience working in a customer service orientated environment.
5+ years experience working in a team-oriented, collaborative environment.
3+ years experience working in a scaled agile framework.

C) Training:
As applicable, per Client Group training guidelines .

D) Licenses and/or Certifications :
PMO certification

E) Knowledge/Skills/Abilities: Basic = less than 1 year of experience/training needed; Intermediate = 1 - 3 years of experience/some training may be needed; Advanced = 3-5 years experience/no training needed; Expert = 5+ years experience/able to train others.
5+ years of experience with IT governance and system development life cycle.
Basic knowledge of business operations, preferably in the area of assigned responsibility.
Basic knowledge of database, operating systems and IT relevant infrastructure environment.

IV. Primary Work Location/Shift: (If > 1 location, indicate % of time spent at each location.)
Plant Spartanburg - 90%
Other Client locations - up to 10%

V. Physical Demands - Examples are: 1) Transports materials or inspects building, equipment and other items; 2) operates computers or other office equipment'; and 3) sits or stands for prolonged periods of time. Physical demands should be described in terms of what has to be done and not in terms of physical or mental attributes.) Identify the key physical demands required to perform the essential function(s) of the job and indicate whether the responsibility is performed occasionally ( "O"), frequently ( "F"), or constantly ( "C").

Normal office working conditions using desktop computer. ( "C ")
Operates computers for normal software work. ( "C ")
Sits for prolonged period of time. ( "F ")
Works in manufacturing area. ( "O ")
Travels Internationally. ( "O ")

VI. Environmental Demands Examples are: 1) Works with irritant chemicals, gases, etc.; 2) Works shifts or variable work hours; 3) Wears protective clothing or respiratory protective equipment; 4) Works in extreme heat or cold conditions; 5) Exposure to loud noises; 6) Performs work in a normal office setting). Identify the key environmental demands required to perform the essential function(s) of the job and indicate whether the responsibility is performed occasionally ( "O"), frequently ( "F"), or constantly ( "C").

Performs work in a normal office setting. ( "C ")
Works normal shift schedules with overtime and on-call activities. ( "F ")
Wears necessary protective equipment when working or walking through production area. ( "F ").