Job Details

At Belk we have a vision to reimagine the department store. As a Concierge Services/ Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belks merchandise and has an awareness of industry technology. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Job Functions - Proactively greeting and engaging customers warmly and with a smile - Supporting the store to meet or exceed its customer service goals - Handling each customer transaction in a professional and friendly manner - Thanking each customer by name following a purchase - Offering assistance to the customer proactively and without prompt - Using suggestive selling techniques with...Support, Concierge, Associate, Customer Service, Team Manager, Operations