Job Details

[Customer Support / Remote] - Anywhere in U.S. / $45K per year + bonus / Medical, dental & vision / 401k / PTO / Paid training - As a Customer Service Specialist at MassMutual, you will: Communicate with customers through various channels such as phone, email, and chat; Provide exceptional customer service by addressing inquiries and concerns promptly and professionally; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with other team members to resolve complex customer issues; Utilize company resources and tools to efficiently assist customers and provide accurate information; Identify and suggest improvements to customer service processes and procedures...Hiring Immediately >>