Job Details

The Claims Customer Support Representative position is responsible for assisting and supporting the claim adjusters and managers by collecting, entering and dispersing claims-related information. Receive and/or make customer phone calls, faxes, or emails and respond to claims-related inquiries about the status of particular claims. Key data into claims system upon first notice of loss. Complete tasks assigned by the claim adjusters and managers in a professional and timely manner. Perform other duties as assigned by management. Education/ Training Requirements: Associate's degree or commensurate experience required. Experience/ Specialized Skills: Minimum of two years experience working in a customer service role required. Bilingual required. Strong telephone and typing skills required. Intermediate computer skills (word processing, spreadsheets, databases, Internet, email) required. Special Considerations Physical Requirements: Constant use of vision, hearing, and communication (oral ...Claims, Support, Representative, Customer, Retail, Insurance