Job Details

Founded in 2021, BHC is a Charleston, SC-based luxury hospitality development and operations company whose sole purpose is to create meaningful ways for people to connect and share extraordinary experiences. With a focus on generational ownership and longstanding partnerships, BHC is building a portfolio of interconnected hospitality and entertainment experiences designed to stimulate the senses and enrich lives. The collection originated with the acquisition of BHC's flagship property The Charleston Place, a landmark in the heart of historic downtown Charleston, and has continued to grow with the development of The Cooper, downtown Charleston's only luxury waterfront hotel, opening in 2025; Sorelle, a multi-level Italian restaurant concept; The Riviera Theater, a revitalized iconic entertainment venue; and Credit One Stadium, a world-class venue for sports and entertainment.

JOB DESCRIPTION:

BHC will be launching a membership club in 2026 and continues to expand its offerings through thoughtful real estate development within the Lowcountry. The Club General Manager is responsible for launching and overseeing the day-to-day operations of our luxury private club. This individual will be tasked with building the club from the ground up, including developing the membership program, assembling a world-class hospitality team, implementing operational systems, and creating exceptional guest experiences. This leadership role oversees all aspects of club management, including food and beverage service, member engagement, staffing, and service excellence. With a deep understanding of luxury service and private club culture, the Club Manager will play a foundational role in defining the club's identity, values, and long-term success.

DUTIES & RESPONSIBILITIES:

1. Lead the full development of the private club from concept to launch, including establishing service standards, operations, and brand identity.
2. Build and implement a comprehensive membership strategy to attract, engage, and retain a high-value member base.
3. Design and implement all operational systems, processes, and SOPs.
4. Collaborate with ownership, Brand Director, and stakeholders to ensure the club's pre-opening and launch phases meet project goals and timelines.
5. Oversee the planning and execution of soft openings, member previews, and opening events to establish the club's reputation from day one.
6. Oversee all daily operations of the private club, ensuring a subtle, seamless and elevated experience for members and guests.
7. Lead the food and beverage program, maintaining excellence in service, cuisine, and presentation.
8. Foster strong relationships with members to understand their preferences, personalize service, and enhance satisfaction.
9. Train, and lead a team of hospitality professionals committed to exceptional service.
10. Collaborate with culinary, events, and service teams to execute high-profile functions, member events, and private engagements.
11. Ensure adherence to brand standards, service protocols, and club policies across all touchpoints.
12. Manage budgets, cost control, and financial reporting in partnership with executive leadership.
13. Monitor member feedback and implement service improvements accordingly.
14. Maintain high standards of cleanliness, safety, and compliance with health and liquor regulations.
15. Stay current with trends in luxury hospitality and private club management to innovate and improve service offerings.

REQUIRED SKILLS & EXPERIENCE:

1. Minimum of 5–7 years of leadership experience in a private club setting.
2. Strong background in fine dining operations and high-end food and beverage service.
3. Exceptional interpersonal skills with a refined and anticipatory approach to guest service.
4. Proven leadership and team-building skills with the ability to motivate and develop a high-performing team.
5. Proficiency in club management systems, point-of-sale platforms, and basic financial reporting.
6. Excellent organizational and time-management skills with strong attention to detail.
7. Impeccable personal presentation and communication abilities.
8. Knowledge of luxury service standards.
9. Bachelor's degree in hospitality management or related field preferred; certifications from CMAA or similar professional organizations are a plus.