Job Details

Application Development/Support Manager

  2025-07-06     Canal Insurance Company     Greenville,SC  
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About Canal Insurance

Canal Insurance Company specializes in insurance for commercial trucking and specialty transportation operations. Canal was founded in 1939 and is located in Greenville, South Carolina. At Canal, we recognize that our success would not be possible without the hard work and dedication of our employees. We know that happiness and productivity go hand in hand, and to that end, we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business.

Job Details

Description

About Canal Insurance

Canal Insurance Company specializes in insurance for commercial trucking and specialty transportation operations. Canal was founded in 1939 and is located in Greenville, South Carolina. At Canal, we recognize that our success would not be possible without the hard work and dedication of our employees. We know that happiness and productivity go hand in hand, and to that end, we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business.

Application Development/Support Manager

Job Summary: The Application Development/Support Manager – Guidewire PolicyCenter is responsible for leading a team of software developers and technical professionals in the design, implementation, and support of enterprise insurance solutions, with a primary focus on the Guidewire PolicyCenter platform. This role ensures the successful delivery of secure, scalable, and high-performance applications, whether custom-built, integrated, or third-party solutions. The successful candidate will bring a blend of technical expertise in the Guidewire suite, strong leadership abilities, and a proven track record in application development and project execution.

Major Accountabilities/Key Responsibilities

  • Leadership & Team Development
  • Manage, mentor, and develop a team of application developers, ensuring high performance and growth.
  • Assign and track daily activities to ensure timely and quality delivery of project milestones.
  • Foster a culture of innovation, accountability, and continuous improvement.
  • Solution Delivery
  • Oversee the architecture, design, configuration, and development of solutions primarily on the Guidewire PolicyCenter platform.
  • Manage the delivery of integrations between PolicyCenter and other enterprise systems.
  • Ensure compliance with security, quality, and performance standards.
  • Support the digital enablement initiatives by leading the design and implementation of modern, user-centric insurance applications.
  • Project & Process Management
  • Collaborate with Project Managers and Business Analysts to create realistic project timelines and delivery plans.
  • Monitor progress and risks and implement corrective actions as needed to keep initiatives on track.
  • Coordinate deployment, release management, and production support activities.
  • Cross-Functional Collaboration
  • Act as a key liaison between IT and business stakeholders to ensure alignment on priorities and deliverables.
  • Work closely with QA teams, DBAs, infrastructure teams, and support personnel for smooth project execution.
  • Technology Enablement
  • Evaluate and implement tools and practices that enhance productivity, development quality, and system performance.
  • Stay current with industry trends and emerging Guidewire best practices.

Qualifications

Education/Training Requirements: Bachelor's degree in business, computer science, engineering or related field, or related years of experience

Required

Experience/Specialized Skills:

  • 3-5 years of technical lead / management experience in an application development setting
  • 5+ years of experience with backend technologies (e.g., C#, .Net Core, RESTful service development, SQL/T-SQL)
  • Guidewire certifications (e.g., PolicyCenter Configuration or Integration Developer).
  • Familiarity with other Guidewire products (BillingCenter, ClaimCenter).
  • Knowledge of the P&C insurance domain.
  • Experience with cloud platforms (AWS, Azure) and modern DevOps tools (e.g., Jenkins, Git, Docker).
  • Strong understanding of development best practices, design patterns, and standards, and how to apply them
  • Experience leading agile development teams, including feature/user story development, estimating, unit testing, etc.
  • Exceptional problem solving and analytical skills
  • Strong understanding of software delivery life cycle
  • Ability to build positive relationships and partnerships within department, across the organization, and with external partners
  • Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment
  • Excellent verbal and written communication skills with the ability to clearly present ideas to a variety of technical and non-technical audiences
  • Working understanding of Git (pull, push, add, commit, clone, etc.)
  • Ability to lead, mentor, and motivate team members

Special Considerations

  • Physical Requirements: Constant use of vision, hearing, and communication (oral and written in person and via telephone). Frequent concentration, standing, walking, handling, reaching, and grasping. Occasional bending, kneeling and lifting (up to 25 lbs.) Heavy use of computer and office equipment.
  • Travel/Hours of Service: Occasional travel may be required. Periodic work outside of standard business hours or on weekends may be required. This document does not constitute a contract for a specified length of employment. Your employment with Canal Insurance Company is considered to be at-will. The employment-at-will relationship may be terminated by either party at any time, with or without cause, and with or without notice advanced notice.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology
  • Industries

    Insurance

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