Works in accordance with Patient Friendly standards consistent with policies and procedures ensuring complete, accurate, and compliant processes resulting in optimal collection and customer service performance for the organization. This includes the collection of deductibles, co-pays and co-insurances as well as payment towards accounts classified as self-pay. In depth demographic and financial assessments are performed, generally at the bedside, and analyzed to determine an appropriate payor source. Follow up from the assessment may include the need to assist the patient and contact outside agencies such as Vocational Rehabilitation, Department of Health and Human Services, Social Security Administration and others. The position works collaboratively with Social Work and Outcomes Management to support their initiatives with ensuring the most appropriate continuum of care for the patient. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma...Support, Customer Service, High School, Financial, Technology, Healthcare, Patient, Health