Job Details

Job Purpose

The Residence Inn/ SpringHill Suites by Marriott Greenville Downtown seeks a dedicated and detail-oriented Engineer/Security Associate. The purpose of the Engineer/Security Associate is to ensure the overall success of the hotel by meeting or exceeding the guest's expectations for the safety and security of the hotel. The Engineer/Security Associate must maintain a safe and working environment throughout the hotel by providing an attractive, clean, safe, and well-maintained property.

Essential Job Functions

• Meets and exceeds customer and team member expectations by providing service and teamwork, assisting co-workers as needed.
• Communicates effectively with customers, co-workers, and managers.
• Keeps sidewalk steps and paths clear of snow and ice in the winter.
• Demonstrates familiarity with the hotel's life safety systems and takes corrective action on any maintenance or operating problems that affect the security or operating condition of the hotel.
• Reports any hazards or injuries in the department and hotel.
• Minimizes safety hazards by following all safety rules and procedures.
• Continually patrols buildings and grounds. Examines doors to determine that they are secure.
• Warns violators of rule infractions.
• Observes equipment and machinery, reports tampering or misuse, and records unusual occurrences.
• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Writes clear and concise accident reports.
• Make safety inspections of the entire property and report safety or policy violations to the manager.
• Effectively handle non-guests and trespassers without interrupting the orderly flow of the business by treating all trespassers with dignity and respect when asking for their cooperation.
• Enforce Security Operating procedures, including but not limited to: No solicitation rule, Associate parking, and all other Security Standard Operating Procedures.
• Conduct Security foot patrols, secure building and hotel equipment, patrol parking areas, and respond to Security calls, disturbances, guest problems, and emergency situations.
• Be familiar with all operations of the guest room security systems.
• Be well-versed in the property alarm system as well as the fire alarm system/fire control room.
• Ability to prioritize and organize work assignments.
• Ability to work under pressure situations and exercise good judgment.
• Perform maintenance activities in the hotel, such as plunging toilets, changing guest door batteries, reprograming locks, troubleshoot TV issues, as well as performing small HVAC troubleshooting methods.
• Fills out daily required paperwork fully and correctly.
• Completes Departmental, Auro Hotels, and Brand standards training as assigned.
• Maintains a professional, clean, and neat appearance at all times.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.

Experience/Education

High School Diploma or better preferred.

Benefits:

We value our employees and offer a comprehensive benefits package, including:

• Health insurance
• Retirement plan
• Paid time off
• Employee discounts on Marriott hotel stays
• Ongoing training and development opportunities
• A supportive and friendly work environment

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.