Job Details

United Community is looking for a meticulous and detail-oriented Financial Investigator I to join our team! As a Financial Investigator I, you'll dive into the world of fraud detection, analyzing suspicious activities across various customer accounts (POS, ATM, Wire, ACH, Online Banking, Check, Mobile, etc.). Your mission is to identify potential fraud cases, complete necessary reports, and ensure a positive customer experience for those affected. You'll document and evaluate your findings to support fraud trending and reporting, always adhering to best practices. What You'll Do:Fraud Detection & Analysis:Reviews & researches suspected fraud notices for all areas received through internal and external sources to determine fraud. Investigates fraud activity, reports, and documents as required per regulatory guidance for each fraud type. Identify fraud patterns and communicates trends to management. File/ Research and Understand 'disputes/returns' for POS, ATM, Wire, ACH, Online transact...Financial, Investigator, Customer Experience, Fraud, Relationship Manager, Skills, Business Services