Job Details

Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons. Assess and communicate localized customers' needs to District Manager. Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals. Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Ensure adequate staffing to meet the changing business needs and payroll expenses. Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implicati...Store Manager, Manager, Customer Engagement, Store Leader, Customer Experience, District Manager, Retail