Job Details

Responsibilities Job Summary The e. RAD Technical Support Engineer will be supporting the Radiology Information Systems (RIS) and Picture Archiving & Communications Systems (PACS) in high-intensity medical radiology environments. The Customer Support team is responsible for the management of e. RAD RIS and PACS software and hardware products designed to enhance productivity in hospitals and medical imaging centers. The e. Rad Technical Support Engineer will be responsible for remote telephone and direct on-site support of new and existing RIS / PACS solutions at hospitals, imaging centers, and reading groups. The e. RAD Technical Support Engineer will also be able to architect solutions to complex problems faced by clinicians and Radiologists actively providing patient care. Essential Duties and Responsibilities Troubleshoot and resolve customer technical inquiries related to e. RAD software products Proactively communicate with customers to maintain positive relationships Utilize info...Support Engineer, Technical Support, Engineer, Support, Radiology, Rad Tech, Technology, Healthcare