Job Details

We are looking for an upbeat and personable Receptionist/ Switchboard Operator to join our team!

Ready to kick start your career? Toyota of Easley will give you the tools you need to grow within our organization, earn competitively and be proud of your work. We are seeking sharp and energetic people. We expect you to invest your time into the Toyota brand and in return, we'll reward you with a fantastic place to work.

This position is 5 days a week and include Saturdays.

SUMMARY

This individual will greet customers as they enter the dealership, and therefore must be customer-focused and able to handle issues effectively and professionally.

What We Offer

• Opportunity for internal promotion and career growth with company
• 401(k) retirement plan options with company match
• Employee purchase and service discounts
• Full benefits including voluntary short and long term disability, dental, health, vision, medical
• Wireless discounts through Verizon Wireless
• We are a family-owned dealership that has been in business for over 35 years and pride ourselves in cultivating a wholesome and accepting work environment

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Must follow all company safety policies and procedures
• Promptly and efficiently answer multi-line switchboard and transfer calls
• Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional
• Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
• Perform any other special duties as requested by Dealer and other Managers
• Regular attendance consistent with attendance policy
• Able to have a flexible work schedule, including all holidays
• Other duties as assigned

Requirements

• Saturdays ONLY!
• Work hours 7:30am to 4pm
• High school diploma
• Professional appearance
• Ability to read and comprehend instructions and information
• Excellent oral communication skills
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Able to work a flexible schedule including nights and weekends

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.