Job Title: Customer Support Representative
Location: Simpsonville, SC
Reporting to: Inside Sales Supervisor
Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service