The Front ofHouse Position at Tropical Grille is responsible for providing fast andfriendly service to our guests while ensuring order accuracy and food quality.
Responsibilities
o Responsiblefor greeting customers and providing excellent customer service
o Responsiblefor maintaining friendly/positive attitude
o Responsiblefor thorough menu knowledge
o Responsiblefor accurate order taking and cash handling
o Responsiblefor preparing food accurately and maintaining food quality, consistency, andfreshness
o Responsiblefor proper food portioning with use of designated utensils
o Responsiblefor checking all orders for accuracy and bagging to go orders
o Responsiblefor stocking and cleaning assigned stations, as well as bathrooms, dining room,and lobby
o Responsiblefor maintaining and cleaning equipment
o Responsiblefor setting up dining room, line, and drive thru areas before open
o Responsiblefor closing dining room, line, and drive thru areas, including following properprocedures for cooling hot foods for use the next day
Environment
o Setupand maintain sanitation buckets
o Responsiblefor maintaining time and temperature logs
o Fullyclean and sanitize workstation, dining room, and restrooms as appropriate
Policy Adherence
o FOHposition is responsible for adherence to all guidelines and procedures setforth by Tropical Grille, including but not limited to:
§ Adherence to DHEC and Tropical Grillerules and regulations
§ Adherence to Tropical Grille Recipes
§ Communicating with management if helpis needed
§ Ensure proper rotation and labelingof food, FIFO
§ Any additional tasks assigned orasked by them of management
Skills and Competencies
o SenseUrgency and Speed
o Muti-taskingskills
o Organization
o MenuKnowledge
o Attentionto Detail
o Abilityto upsell
o Abilityto stand for long periods of time and lift 15-20lbs
Tropical Chicken Grill LLC is an EEO Employer - M/F/Disability/Protected Veteran Status