Job Details

Front of House Team Member

  2025-07-21     Tropical Chicken Grill LLC     Greenville,SC  
Description:

The Front ofHouse Position at Tropical Grille is responsible for providing fast andfriendly service to our guests while ensuring order accuracy and food quality.

Responsibilities

o Responsiblefor greeting customers and providing excellent customer service

o Responsiblefor maintaining friendly/positive attitude

o Responsiblefor thorough menu knowledge

o Responsiblefor accurate order taking and cash handling

o Responsiblefor preparing food accurately and maintaining food quality, consistency, andfreshness

o Responsiblefor proper food portioning with use of designated utensils

o Responsiblefor checking all orders for accuracy and bagging to go orders

o Responsiblefor stocking and cleaning assigned stations, as well as bathrooms, dining room,and lobby

o Responsiblefor maintaining and cleaning equipment

o Responsiblefor setting up dining room, line, and drive thru areas before open

o Responsiblefor closing dining room, line, and drive thru areas, including following properprocedures for cooling hot foods for use the next day

Environment

o Setupand maintain sanitation buckets

o Responsiblefor maintaining time and temperature logs

o Fullyclean and sanitize workstation, dining room, and restrooms as appropriate

Policy Adherence

o FOHposition is responsible for adherence to all guidelines and procedures setforth by Tropical Grille, including but not limited to:

§ Adherence to DHEC and Tropical Grillerules and regulations

§ Adherence to Tropical Grille Recipes

§ Communicating with management if helpis needed

§ Ensure proper rotation and labelingof food, FIFO

§ Any additional tasks assigned orasked by them of management

Skills and Competencies

o SenseUrgency and Speed

o Muti-taskingskills

o Organization

o MenuKnowledge

o Attentionto Detail

o Abilityto upsell

o Abilityto stand for long periods of time and lift 15-20lbs

Tropical Chicken Grill LLC is an EEO Employer - M/F/Disability/Protected Veteran Status


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