Job Details

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES - Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience - Greet each customer and uses his or her name whenever possible - Avoid personal conversations with other associates when customers are present - Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager - Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar - Ensure work station and front end ar...Customer Service, Leader, Service Manager, Sales Associate, Retail, Grocery, Customer