Knowing Our Customers The Plant Leader will have the responsibility to: Develop a culture that embraces the realistic goal of zero defects for our Customers. Raise the level of our quality systems and service to provide a customer experience that fosters strong relations. Ensure open communication between the facility and its customers. Ensure customer quality and service concerns are resolved in a timely manner. Developing and Executing Plant Business Strategy The plant leader will have responsibility for the development and execution of the Plants Business Strategy, consisting of the following: Safety for an Injury Free...Leader, Plant, Customer Experience, Manufacturing, Lead