Job Details

WELLNESS ATTENDANT

From cascading mountains to crystal lakes, warm summer days and cool winter nights, southern hospitality and beautiful scenery welcome you to the Carolinas. The Cliffs is comprised of seven vibrant communities. Each has their own personality, but is equal in beauty, prestige and opportunity. We invite you to become a part of The Cliffs family. Once you visit, you'll understand how unique and welcoming our communities are. The only thing better than the views are the people. Our members are gracious and kind, and our co-workers make coming to work something to look forward to. Our members have made The Cliffs their home, and we hope you will too!

Our Mission is to deliver high quality experiences and activities by building a strong team of associates whose focus is practicing excellence through relationship-building and industry best practices designed to enrich the lives of our members and staff. If you'd like to be challenged daily, advance in your career and be a part of something bigger than any one individual, The Cliffs is the place for you!

The Wellness Center Attendant provides an instrumental role in delivering The Cliffs experience to each incoming Member, Guests of Members, and Discovery Guests. This position carries out the daily operational duties in an effective, considerate manner in order to maintain the warm and welcoming environment that is standard across the seven Community Wellness Centers. The Wellness Center Attendant will work under structured processes to achieve the expected facility presentation, including cleanliness and consistency of amenity replenishment, but will need to do so with a flexible mentality in order to accommodate all incoming Member requests and inquiries. This position will be required to stay informed and connected to carious event offerings within the Center as well as across the Community, in order to provide timely updates to inquiring Members and Guests. The Wellness Center Attendant will work with team members and independent contractors to coordinate service offerings of requesting Members in a thorough and timely fashion. Success in this position will be measure in the consistency of facility presentation, timely and thorough response to Member inquiries, and friendliness of environment in which each incoming Member feels welcomed and belonging.

Qualification Requirements:

• High School Diploma required
• First-Aid/CPR/AED Certification required
• At least one year of administrative coordination required
• Proficient in Microsoft Word, Excel, Access, and Outlook Express
• Ability to work in fast-paced environment
• Ability to multi-task
• Ability to work well with people on the phone and in-person
• Ability to problem solve and ensure member satisfaction
• Must be willing to learn new skills